HCC (Hosted Contact Centre) is a cloud-powered platform that gives you everything you need to run a high-performance contact centre—without the limitations of on-premise systems.
From voice to video, email to WhatsApp, and self-service to smart routing, HCC helps you engage better, resolve faster, and scale smarter—all while reducing infrastructure overheads.
Whether you’re scaling customer support, launching collections campaigns, or managing high-volume inbound calls, Vodacom HCC offers:
With Vodacom Business Hosted Contact Call Centre, you don’t just run a call centre—you build a future-ready engagement hub designed for today’s customers and tomorrow’s demands.
Together, let’s build the extraordinary.
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